Never Split the Difference

Never Split the Difference

Hardback
4.351

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Description

A NEW YORK TIMES BESTSELLERA WALL STREET JOURNAL BESTSELLER"This book blew my mind. It's a riveting read, full of instantly actionable advice-not just for high-stakes situations, but also for handling everyday conflicts at work and at home." -Adam Grant, author of Think AgainThis international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations-whether in the boardroom, in your community, or at home.Life is a series of negotiations, and essential negotiation skills are at the heart of collaboration-whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools for effective persuasion in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of tactical empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or conflict resolution scenario. This book is a masterclass in influencing others, no matter the circumstances.After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the communication skills that matter most when it comes to achieving your goals in both your professional and personal life.Step-by-step, Voss show you how to:- Establish Rapport - Create Trust with Tactical Empathy- Gain the Permission to Persuade - Shape What Is Fair - Calibrate Questions- Transform Conflict into Collaboration- Spot Liars- Create Breakthroughs by Revealing the Unknown UnknownsNever Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home with proven negotiating strategies.

Book Information

Main Genre
Specialized Books
Sub Genre
Society & Social Sciences
Format
Hardback
Pages
274
Price
32.50 €

Posts

6
All
5

Years of experience in negotation boiled to a few pages of entertainment

What a ride. My mind has been blown indeed. Over the last 2 weeks i've found myself reflecting on every conversation I had. What techniques did I apply, what techniques should i have used more of or avoided. Closing the book after finishing it i felt like I just witnessed something so profound that i needed to place it somewhere easily accessible, always at hand, always ready to review the key lessons of each chapter. Although the FBI stories are far from anything anyone would ever experience, the client stories are much more relatable. The book contains an excellent balance between entertainment and reasoning for the techniques on display.

5

„Wie soll ich das hinbekommen?“

Fantastisch! Chriss Voss, ehemaliger FBI Verhandler und Spezalist für Verhandlungen mit Terroristen, Entführern oder ähnlich furchterregenden Menschen, hat mich mit diesem Buch umgehauen. Auf keinen Fall sollte man sich von der äußeren Aufmachung des Buchs täuschen lassen und einen Ratgeber für Staubsaugerhausierer erwarten, im Gegenteil: wissenschaftliche Erkenntnise der letzten drei Jahrzente zum Handeln von Menschen unter Unsicherheit sowie Voss Erfahrungen werden zu einer stimmigen Theorie der Verhandlungsführung verarbeitet. Neben vielen spannenden Anekdoten sind besonders die praxisnahen Beispiele hervorzuheben, welche es jedem Leser schon während der Lektüre erlauben, eigene Tests durchzuführen. In diesem Sinne sehe ich das Buch als einen Werkzeugkoffer für jede Form von Verhandlung, ob beruflich oder privat. Ich möchte außerdem betonen, wie sehr mir das durchweg positive Menschenbild und die auf Empathie ausgerichteten Handlungsstrategien gefallen haben. Es geht eben nicht darum, sein gegenüber zu verarschen oder für zu verkaufen, sondern seine Sichtweise zu verstehen und somit den besten Deal zu finden. Klare Empfehlung!

4

"If only I had read this book earlier..." is the one sentence you'll be hearing from me whenever asked about Never split the difference. Let's see how mirroring, labeling and unearthing black swans work when applied irl but the examples given within the book seem to speak volumes.

5

One of the best and most useful books I've ever read. The credentials of Chris Voss speak for themselves, plus the advice this book contains is spot-on, easy to comprehend and almost as easy to implement. Should be mandatory reading!

3

loved the stories about his negotiations, but it got a bit dry towards the end.

4

A quintessential read!

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