Service Design
by Andy Polaine
Softcover
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Description
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
Book Information
Main Genre
Specialized Books
Sub Genre
Computer Science
Format
Softcover
Pages
218
Price
70.10 €
Description
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
Book Information
Main Genre
Specialized Books
Sub Genre
Computer Science
Format
Softcover
Pages
218
Price
70.10 €