The Competent Leader: 19 Critical Skills Any Manager or Supervisor Must Know

Explores the relationship-building skills you need to be a stronger and more competent leader —from communicating and delegating to coaching and motivating, hiring and leading and beyond. This answers the questions supervisors are asking today including: How can I better manage my time? Will an open door policy improve communication with employees? What should I delegate and what should I do myself? How should I prepare for a performance review? Should I confront conflict or let employees work it out on their own?