QoS and QoE Management in UMTS Cellular Systems

This comprehensive volume provides state-of-the art guidance onQuality of Service (QoS) and Quality of end-user Experience (QoE)management in UMTS cellular systems, tackling planning,provisioning, monitoring and optimisation issues in a singleaccessible resource. In addition, a detailed discussion is providedon service applications, QoS concept, architecture and functions inaccess, packet & circuit switched core and backbone networks. * Defines and explains the differences between QoS and QoE, andend-to-end concept, based on the premise that it is the end-userwho is the ultimate beneficiary of QoS. * Covers QoS and QoE issues related to present and forthcomingservice applications, including multimedia messaging service (MMS),Video Sharing (VS), content download, business connectivity, Pushto talk over Cellular (PoC), Voice over IP (VoIP), presence,instant messaging, gaming, streaming and browsing. * Presents QoS concepts and architecture as defined in 3GPPReleases 97/98, 99, 5, 6, and 7, and provides a comprehensivedescription of protocols and packet data transfer across WCDMAevolved and (E)GPRS networks. * Discusses service driven radio network planning aspects for(E)GPRS and WCDMA. * Includes three detailed chapters covering concepts, means andmethods for QoS provisioning, QoS & QoE performance monitoringand optimisation. This book is aimed at operators, vendors, deployers, consultantsand managers specialising in the research, development,implementation, marketing and sales of products and tools for QoSand QoE management in UMTS networks. It will also be of interest topostgraduate students and researchers in the field oftelecommunications and specialising in UMTS QoS and QoE principlesand practices.